Universal Credit

Fact checks around claims made and misinformation about the Universal Credit programme

18 October 2017

Are more people being paid an advance on their Universal Credit?

The share of people getting an advance payment on their first Universal Credit payment is increasing.

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18 October 2017

How much does the Universal Credit helpline cost?

The Universal Credit helpline cost up to 9p a minute from a landline and between 3p and 55p per minute from a mobile. The helpline is now being made freephone.

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11 October 2017

Is Universal Credit leading to rent arrears?

Half of council tenants in 105 councils are one month behind in rent, according to research by the Observer.

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11 October 2017

Is Universal Credit being paid on time?

The percentage of people receiving their first universal credit payment within five or six weeks has increased since January.

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3 February 2016

Universal Credit: will it "make work pay"?

There have been conflicting claims over whether Universal Credit will "make work pay".

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